Our Difference

People

ServiceMaster Restore People

At ServiceMaster Restore of Victoria, our technicians and project managers are thoroughly trained and IICRC certified.  They are continually upgrading their restoration and emergency response skills to provide the highest quality results.

We are committed to providing superior service to our customers and restoring peace of mind.


Processes

As a leading provider of disaster restoration services for residential, business and industrial clients, our proprietary processes and equipment enable us to respond quickly and effectively. Given the serious nature of your situation, processes for recovery are clearly defined once the property is assessed. You can be assured that a complete and thorough plan of action will be outlined and executed. Let us restore your peace of mind.

Over the years, our yellow vans have become a symbol of hope and security for home and business owners who know that our technicians can be trusted to put property and lives back together.


ServiceMaster Restore Van


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Services

Technology

ServiceMaster Restore of Victoria utilizes the most advanced technologies to continually improve our service and our communication with our customers.

Cutting-edge technology means superior service. When home and business owners experience disaster, anxiety naturally runs high and the safety and restoration of their personal items take on extreme importance. We want customers to feel confident about the safety and security of their personal items. That is why we have raised the bar by providing proprietary technology to automate data collection and communications in the field. These standards are unsurpassed in the industry and include training, service protocols, system integration and claim documentation.


TellServiceMaster (Customer satisfaction survey system)

 

At ServiceMaster Restore of Victoria, we are committed to being our very best, so we ask you, our customer, to tell us regularly how we are doing.  Our TellServiceMaster system, powered by Listen 360, uses the latest technology to get your feedback on our performance.  The system is designed so that we can review individual customer feedback as well as our overall performance.