What would be considered non-insured work?
Any construction project unrelated to the loss is considered non-insured work. At your request, we will provide a separate estimate for non-insured construction projects, and this work will require separate authorization and payment terms. If the non-insured work will delay the completion of an insured portion, then the situation must first be discussed with your Insurance Adjuster and the ServiceMaster Restore Project Manager.
I have an emergency at my building or facility. Who do I call?
During an emergency situation, whether it’s late at night or on the weekend, accessibility is crucial. Call 1-800-RESPOND and ServiceMaster Restore will answer 24 hours a day, 7 days a week, 365 days a year. Within one hour, we will contact the client and schedule an appointment.
Mold Prevention after Water Damage
While water damage can be a serious enough issue on its own, it can lead to even greater issues if the damage is not dealt with properly. Water damage from flooding or from firefighting efforts can lead to the development of mold, which is d