FAQs
More FAQs- Who is responsible for paying for the service?
- Should I open the windows to help the drying process?
- What specific incidents require professional help for biohazard cleanup and disinfection?
As the commercial property owner, you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.
Opening the windows in your commercial property to assist the drying process is not always recommended. Outside weather conditions may vary. Your ServiceMaster Restore technician will determine when and if opening windows to let in outside air is advisable.
When it comes to biohazard cleanup and disinfection, it is always better to be safe than sorry. Our highly trained technicians are equipped to handle a wide range of incidents that require professional help. This includes crime scenes, unattended deaths, blood spill, sewage backups, and even chemical spills. We understand the sensitivity and urgency of these situations and use specialized products and equipment to properly remove biological waste and reduce the risk of spreading infectious contamination. You can trust us to isolate the affected area, remove unsalvageable items, and thoroughly clean and disinfect your commercial property so you can get back to business.