FAQs
More FAQs- Why does the specialty floor need to be removed?
- How quickly can ServiceMaster Restore respond to the emergency situation at my home?
- Do my belongings need to be moved away from the premises during the fire restoration process?
Nonporous flooring can trap water and prevent it and the materials under it from drying properly.
ServiceMaster Restore is available to take your call 24 hours a day, 7 days a week, 365 days a year. Depending on the situation and conditions, a ServiceMaster Restore representative will arrive at your home for an initial evaluation within a 2 to 4 hours of receiving the call, or sooner.
Depending on the extent of the fire or smoke damage, it may be advisable to move all your belongings to a secure facility for cleaning and storage, and to make room for restoration or construction. ServiceMaster Restore will work with you and your insurance claim representative to manage this process seamlessly.