I just wanted to say a huge thank you to ServiceMaster for all their hard work in helping us get our home back after a flood. Everyone works incredibly hard, and this company is as reliable as it gets! Highly recommend! The team that came in to pack up our belongings and make sure everything was handled with love and care was wonderful. Amy was an absolute pleasure to deal with and was so accommodating with everything we were facing during that time. I also want to point out that Edris, who came in to complete the baseboards and get things back to a place where we could start putting furniture back in, was fantastic—just like all the employees at ServiceMaster. Edris was such a pleasure to deal with. He jumped right on top of things and had everything ready for us so quickly that we were able to get our daughter back into her room sooner than expected. The work was also beautifully done. Thank you, Edris! Peter is one of a kind. He is so great to deal with and truly shows that he cares about his clients. From day one, we have felt taken care of. He always responds the same day when we have questions—he’s amazing! Andy is also wonderful to deal with. He’s quick to solve any issues and always makes sure someone is ready to come in and get the job done. He clearly knows his stuff and makes sure things are done right and quickly. We feel very lucky that ServiceMaster was there to help us through our flooded basement.
We thought we needed carpet cleaning after a pot of chicken soup was burning and smoking for hours. “No it’s a ‘protein fire’,”said Rod at ServiceMaster “carpet cleaning won’t do it”. On his excellent advice we contacted our insurance provider and we’re looking at up to $150k renovation - carpets, kitchen cabinets, appliances, etc! Another company was simply going to do the carpet cleaning. ServiceMaster is packing everything up, moving it out, cleaning and storing items, using “air scrubbers”... Insurance is covering replacement of anything that still smells afterwards! Thank you SO much for the excellent advice and quick attention Rod! We really appreciate your expertise and support!
Thank you so much for your generous donation to 6th JDF Scouts! The kids loved the crafts that you made possible!
Huge shout out to ServiceMaster Restore! The generous donation of supplies for our Scouting camp was exceptional. The community support provided was amazing! Left the kids all with new skills and smiles! Thank you ServiceMaster and Team! 🙏🏼⚜️
🎉 HUGE SHOUT OUT to ServiceMaster Restore!!!! 🎉 Thank you so much for your generous donation of foam! Our JDF 6th Scout Group was truly grateful — the kids had an absolute blast cutting the foam and turning it into shields for their Minecraft-themed camp 🛡️⛺ This is a camp they will never forget — full of creativity, fun, and amazing memories! BIG THANK YOU, ServiceMaster Restore, for helping make this camp possible!!! 💚
From 6th Jdf scouting group, a huge thank you goes out to ServiceMaster Restore Victoria, for donating to our camp this weekend. They really helped out with a great weekend for our kids!
THANK YOU for your incredible donation to our scouting youth-you helped make their camp successful and extra fun!
Just wanted to take a moment to thank Service Master for the resent donation to the JDF 6th Scouts! Their contribution made a huge impact on our weekend camp and it could not have been done without their support. Thanks again!
Great service and incredibly thoughtful team. They approached a very sensitive situation with professionalism, empathy, and respect, making a difficult moment much easier for our family. The quality of the work was excellent, and their compassion throughout the process meant more than we can express. Highly recommended.
We had a great experience with ServiceMaster during a very stressful time. From the initial assessment to the completion of the work, their team was professional, efficient, and incredibly organized. They communicated clearly throughout the entire process, explained what to expect at each stage, and made sure we felt informed and supported. The crew was respectful of our home, worked diligently, and maintained a clean job site. What really stood out was their transparency and responsiveness. They followed through on everything they said they would do and made a difficult situation much easier to navigate. Highly professional, reliable, and trustworthy. I would absolutely recommend ServiceMaster to anyone needing restoration services.
I worked on a movie that came to the island and filmed a movie at the end of 2025 and into early 2026. Our main location was a residential house which required cleaning after our shoot was complete. We reached out to this company and requested a quote for a basic clean of the main floor and a small guest suite. Their original quote was $8900.00. This quote was given without an on site assessment. Well that seemed like a bit much so we invited them out to see the house and they did come. After they came we asked for a revised quote but they told me that they weren't comfortable with altering it. I then started looking for other companies and found some that were happy to do the job for less. When we called Servicemaster and told them we would no longer need them and they instantly came back with a new estimate that was $2900.00. (6K below the first number they suggested it would cost to clean a 1500 square foot main floor of a house). So because this company had already done some upholstery cleaning at this home and the owners liked their work we decided to hire them. On the day of the cleaning they showed up and cleaned the house. The crew of six people were in and out within about 4 hours. The next day I asked for an itemized invoice for the work. They sent the same quote for $2900.00. Again we requested an itemized invoice and they then broke down the costs as such - $65 an hour per cleaning tech x6 = $1200.00. Uhmmm okay I guess that makes sense because they were actually working/cleaning for about 3 hours. Also, good on you for paying your crew somewhere hopefully in the neighbourhood of $65 an hour ( cough cough). But the kicker was the extra charge for cleaning the outside deck ($500) and the interior floor ($600). So explain to me how these cleaning charges (deck&floor) aren't covered by the hourly cleaning charge per person that we are paying. In my 20 plus years of film work I have never come across a company that was so dishonest and deceitful. I am definitely accustomed to paying a bit more because we have tight deadlines but this company has disheartened me so much that it came to me writing a google review which says a lot.
Not all heroes wear capes. These guys bailed me out of a very difficult situation. They were not afraid of a sewage backup and mold. They showed up to work on Saturday when I needed urgent help. Very empathic bunch. Much appreciated!
I would intentionally start a small faucet flood just so that the tall tattooed man with a moustache would come back to fix my floorboards
Huge shoutout to the team at ServiceMaster Restore of Victoria! This is the second time they’ve helped me with a water damage emergency, and I couldn't be more impressed. They respond so quickly and the crew is professional, organized, and keeps everything clean throughout the process. It’s rare to find a team that works this efficiently while being so respectful of your home. Thank you for the quick and effective service!
Highly recommend! I used them for a biohazard situation in a rental suite, they made it look brand! I planned to discard a lot of appliances and fixtures but their team cleaned it, saving thousands in refurnishing it. Some things are beyond cleaning but what they accomplished was outstanding, they went above and beyond. The owner I believe his who I spoke with and he was easy to communicate with and made the process quick and easy.
Great service. Quick response. Professional. Highly recommend for emergency restoration services.
We had a great experience with ServiceMaster. The team was professional, punctual, and paid attention to every detail. The work was completed on time and the quality exceeded our expectations. Communication was smooth throughout the project, and the final result looks amazing. Highly recommended!
Quick response to set up dehumidifiers. Remediation work was painfully slow
Very professional and committed.
ServiceMaster came to rescue when our rental house in Ladysmith was flooded by water entry through the basement door during an atmospheric river event. Although we would have been happier if our paths had never crossed, we are very happy that Josh and his team were the people that helped us. They were prompt in accessing the damage and coming up with a plan. We were kept in the loop on what needs to be done and why. They were very patient with any questions we had. They were professional, courteous, and never patronizing. I would highly recommend ServiceMaster to anybody.
I experienced prompt service and fair estimates. Overall I found attention to detail and a job well done. thank you
Had a pleasant experience with Kevin from Service Master. We had a client in common and worked together to get our customer the best service. Kevin was friendly, proficient, and professional.
We used service master for a flood at our home, the team responded right away from my intake call and were kind and clear with their steps in a very stressful time. Thank you service master !
Great customer service, very reliable, easy to get in contact with and overall did a great job. Zero complaints - would highly recommend!
Great response to our water leak. Highly recommend based on customer service and overall care of my house.
Servicemaster restore of victoria is one of the better companies. They r professional and caring and very reasonable. I will continue to use them when I need to
Love Service Master they are great team of people, who always get the job done!
Excellent experience with ServiceMaster of Victoria. They responded quickly, handled the leak properly, removed water fast, and kept the site extremely clean during demo. The drywall and painting work was detailed and professional. Highly recommend.
Best possible service during an awful experience, if needed will use again.
Very professional service would recommend
Great work! Also please send the tattooed supervisor back to my house anytime, thank you :)
Best service ever and super friendly!
Forgot my leash out a Jordan river and dude leant me his!! Thanks a bunch, you rock. Highly recommend service master.
We recently had ServiceMaster Restore at our home. They were thorough, professional and did an amazing job putting our home back together after a fireplace and soot incident. Walls, carpets, fans, windows, floors and more were carefully cleaned and put back together. We recommend checking this company out, great service!
We had a leak in our kitchen and the team from Service master came asap to make sure the limited the damage and make sure no black mold. We were directed to all the people to pick new flooring and what we were permitted to put in for replacement. We were kept in the loop by Andy. All the subs they used were top notch.
They did restoration work for me for a couple of leaky ceiling incidents. Very happy with the end product. Roberta and the workers and subcontractors involved were great to work with
Outstanding service from ServiceMaster Restore of Victoria! The team was professional, prompt, and truly compassionate during a difficult time. They kept us informed every step of the way, worked efficiently, and showed genuine care. Highly recommend—these are true experts who deliver exceptional results!