Hoarding Clean Up
Hoarding Clean Up
Compulsive hoarding is a complex anxiety disorder that makes it difficult for a person to discard or part with possessions, regardless of their actual value. Hoarders may feel items will be useful one day or that they have sentimental value. Many have dealt with this problem their entire lives, and often only after other family members become involved is the issue addressed.
In addition to excessive clutter, other serious consequences of compulsive hoarding can include fire or health hazards and infestations. In many cases, due to the level of contamination in a hoarder environment, our highly trained technicians must utilize protective gear to avoid infection. Our service includes debris removal, biohazard disposal, content cleaning for salvageable items and general cleaning, sanitizing and deodorizing services.
At ServiceMaster Restore of Victoria, we know that successfully handling a hoarding situation calls for an honest, realistic approach and professional skills that can only come from specialized training. Our company has 65 years of experience and expertise in the professional cleaning and restoration industry, so we are able handle all situations. Working together with Matt Paxton, founder of Clutter Cleaner, ServiceMaster Restore of Victoria brings the training and experience necessary to help resolve any hoarding situation, large or small.
If you or a loved one is experiencing a hoarding situation, we will work with you or the property owner to restore the property, and your peace of mind.
SIGNS OF HOARDING
Indications of hoarding include extreme collection and storage of items in the property and yard, accumulation of newspapers, rubbish, blocked doorways and windows, small pathways throughout the building, rotting food, used food containers, human and or animal waste, rodent and insect infestation, mold, spider webs, and general neglect of the property.
Who is responsible for paying for the service?
As the commercial property owner, you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.
What would be considered non-insured work?
Any construction project unrelated to your loss is considered non-insured work. At your request, we will provide a separate estimate for non-insured construction projects, and this work will require separate authorization and payment terms. If the non-insured work will delay the completion of an insured portion, then the situation must first be discussed with your Insurance Adjuster and the ServiceMaster Restore Project Manager.
Common Causes of Basement Flooding
Since basements are built partially if not fully below ground, they’re prone to flooding. For that reason, a basement flood may occur not only during the rainy season and the spring thaw but at any time of year, even when the conditions are